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Shopper help > Managing your orders and transactions

Viewing orders and transactions

Review your orders made with Amazon Pay

  1. Click Sign in on top of the page, and then click Check your Amazon Pay orders.
  2. Sign in with you Amazon credentials.
  3. On the Amazon Pay Activity page, find the corresponding order or transaction, and then click Details & Support.

Note: On the Amazon Pay Activity page, you find all activities with merchants off Amazon where you’ve used Amazon Pay during checkout. To see your account activity with the Amazon website, see Your Orders.

What's the status?

To understand the order status on your Purchase details page, use the information below.

Order status

What it means

Pending

You haven’t been charged yet. Your payment is being processed.

Completed

You’ve been charged. Your payment was processed.

Canceled

You haven’t been charged. Your payment was canceled.

Suspended

You haven’t been charged. Your payment method was declined. You need to update your payment method to complete your payment. For more information, see Troubleshooting failed payments.

See also