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Transaction disputes

On the Amazon Pay Activity page , find the corresponding order or transaction, and then click Details & Support .

On the Amazon Pay Activity page , find the corresponding order or transaction, and then click Details & Support .

On the Your Amazon Pay Activity , find the appropriate order or transaction, and then click Details & Support .

FAQ

contacting the merchant, if you don’t receive a reply from the merchant within 3 business days or are unable to come to an agreement, contact Amazon Pay buyer support

On the Amazon Pay Activity page, find the corresponding order or transaction, and then click Details & Support .

Note On the Amazon Pay Activity page, you find all activities with merchants off Amazon where you’ve used Amazon Pay during checkout.

Amazon A-to-z Guarantee for buyers

On Your Amazon Pay Activity page, find the corresponding transaction, and then click Details & Support . Click File an A-to-z Guarantee claim .

On Your Amazon Pay Activity page, find the corresponding transaction, and then click Details & Support .

On Your Amazon Pay Activity page, find the corresponding transaction, and then click Details & Support . Click Withdraw claim .

Viewing orders and transactions

Viewing orders and transactions Review your orders made with Amazon Pay Click Sign in on top of the page, and then click Check your Amazon Pay orders .

On the Your Amazon Pay Activity page , find the corresponding order or transaction, and then click Details & Support .

To understand the order status on your Purchase details page, use the information below.

Amazon Payments Europe Merchant User Agreement

individual, be at least 18 years old, and (b) your business, trade or profession must be established and authorized to operate in one of the countries that we support

revocable right to use the "Amazon", "Amazon Payments", "Advanced Payments APIs", "Pay with Amazon", “Amazon Pay” and other related designs, graphics, logos, page

any way to your use of the Service or this Agreement will be exclusively adjudicated in the jurisdiction of the courts of the district of Luxembourg City

Adding a Bank or Building Society Account

possibility to transfer funds from your bank or building society account to your Amazon Payments account, fill out the Direct Debit Form in the next page

You can also print the form and submit it by faxing to the specified number on the page.

Managing your Amazon account for Amazon Pay

or delete merchant agreements Update the payment method for suspended orders File A-to-z Guarantee claims To get started, click Sign in on top of this page

Buyer Dispute Program

To submit a complaint, follow the steps below: Click Sign in on top of this page and then click Check your Amazon Pay orders .

On the Amazon Pay Activity page, find the corresponding order or transaction, and then click Details & Support .

You may check the status of a complaint online from the Amazon Payments account page. What if I pay with a credit card?

Managing subscriptions and recurring payments

On the Amazon Pay Activity page, click Merchant agreements .

To see the details, find the corresponding merchant agreement and click Details & Support .

Find the corresponding suspended merchant agreement, and then click Details & Support .

Amazon Pay registration

guidance Beneficial owner guidance Final integration steps If you require assistance at any time during the registration process, the Amazon Pay merchant support