Amazon Payments UK Privacy Notice - Personal Accounts Last updated 6 April 2023 We know that you care how information about you is used and shared, and

To learn more about how we use your information, you can review the Amazon Privacy Notice .

Video When and how should I contact the merchant?

To dispute a transaction follow the steps below. Click Sign in on top of this page and then click Check your Amazon Pay orders .

Although we try to complete our investigation as soon as possible, it can take up to 45 business days before we reach a conclusion.

Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.co.uk. How do I sign up?

If you can enter your account email address and password, but you can't complete your purchase, check that your payment method is set up correctly.

If your payment method is set up correctly, check that you've updated your browser's settings to allow third-party cookies.

How much coverage will I receive? You’re eligible to receive up to 2,000 GBP of the purchase price, including shipping charges.

How do I file an Amazon Pay A-to-z Guarantee claim?

How do I check my Amazon Pay A-to-z Guarantee claim status?

On the Your Amazon Pay Activity page , find the corresponding order or transaction, and then click Details & Support .

To see your account activity with the Amazon website, see Your Orders . What's the status?

To understand the order status on your Purchase details page, use the information below.

Deleting payment methods To delete payment methods from your Amazon account follow the steps below: Go to your Wallet .

You might need to sign in with your Amazon account. Under Wallet , choose the corresponding card, and then click Edit .

Amazon Payments Europe Privacy Notice - Personal Accounts Last updated 6 April 2023 We know that you care how information about you is used and shared,

To learn more about how we use your information, you can review the Amazon Privacy Notice .

Redemption payments will be made only by direct deposit to your Bank Account.

intervals up to a maximum amount over a specified time period.

To the extent permitted by law, we may set off against e-money, any Reserve or proceeds due to you, or debit your Bank Account or other payment instrument

Debit card currently accepted include Visa Electron, Delta, and Maestro. Direct debit .

If you have a valid bank account within a country that participates in SEPA direct debit, you can pay by direct debit in the currency EUR.

Notes: In some circumstances, you might be limited to using Visa and Mastercard credit cards.

Most banks have limits on how much money can be charged or accessed in a single day.

amount of time they hold authorisations, and request that they remove any extra authorisation to free up funds in your account.

If you are unable to resolve the payment issue with your bank in a timely manner, you are always welcome to change the payment method on your order to