: 1:50 Contact merchant via email Click Sign in on top of this page and then click Check your Amazon Pay orders .

On the Amazon Pay Activity page , find the corresponding order or transaction, and then click Details & Support .

information to dispute the transaction: Date of transaction Amount of transaction Order/Transaction ID Description of the problem After completing the online

To make a payment, you can use any of the payment methods on file in your Amazon account.

How can I find a payment that I made using Amazon Pay on my card statement?

How long does it take till I this refund is visible on my bank/card statement?

Note: The following policy applies to the purchases made on third-party sites using Amazon Pay.

We're committed to creating a safe buying experience on the Amazon website and when using Amazon Pay on third-party websites.

On the purchase details page, you can see the claim status.

Viewing orders and transactions Review your orders made with Amazon Pay Click Sign in on top of the page, and then click Check your Amazon Pay orders .

On the Your Amazon Pay Activity page , find the corresponding order or transaction, and then click Details & Support .

To understand the order status on your Purchase details page, use the information below.

Our Service enables merchants to receive electronic payments for online purchases, including the issuance and receipt of e-money.

You must only use the Service to transact on your own Merchant Account and not on behalf of any other person or entity.

This Agreement commences on the date that you register for a Merchant Account with us on the Site or Seller Central.

Change the payment method on an open order.

Your bank may flag any unexpected activity on your account.

Verify the payment information that is entered on your order .

To add a new bank or building society account, and verify it using random deposits, follow these steps: Log in to your Amazon Payments account.

You can also print the form and submit it by faxing to the specified number on the page.

You can change your Amazon account settings for Amazon Pay on the Amazon website.

Note: Changes you make on the Amazon website, apply to both Amazon Pay and Amazon websites. What can I do on the Amazon website?

What can I do on the Amazon Pay website?

You must provide the required information on the claim form.

You may check the status of a complaint online from the Amazon Payments account page. What if I pay with a credit card?

Your ability to reverse a charge will depend on your bank's policies and the type of dispute.

Viewing your merchant agreements Click Sign in on top of this page, and then click Check your Amazon Pay orders .

On the Amazon Pay Activity page, click Merchant agreements .

Cancelling a merchant agreement On the Amazon Pay Activity page, click Merchant agreements .